What Is Disaster Recovery Planning?
Disaster
recovery planning refers to the steps taken to ensure business continuity in
the event of a disaster. A disaster may be a physical event like flooding or
fire at your office or a digital event like a data breach or ransomware attack.
Effective planning for disaster recovery involves minimising downtime and
keeping as high a service level as possible for your customers during and after
any disaster. The aim of effective disaster recovery is for a business or
organisation to return to operating capability as soon as possible after a
disaster.
The
disaster recovery services required by a business will depend on its industry,
staffing levels and what they consider an acceptable amount of downtime. Rather
than a single product or service, a disaster recovery service includes a
variety of services and products as well as the process of planning for
disaster recovery.
For
example; technologies like cloud backups let you retain an off-site copy of
business-critical data, making it simple to recover your data in the event of a
data breach. If your office becomes unavailable due to an incident like a fire
or a power cut, VoIP phone lines help your staff connect with customers from
any location and any device – facilitating working from home when needed.
Your own
IT department or your managed IT services provider should have a comprehensive
disaster recovery plan in place, with hardware and software solutions for a
variety of common disasters as well as protocols designed specifically for you
company or industry. Just as they would during a fire, each staff member should
know what their role is in the event of a disaster and what part they will play
in putting your disaster recovery plans into action.
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